Please note that my office will be shut over the Christmas period from 1pm on Tuesday 24 December and will re-open on Thursday 2 January. During that time, emails and phones will not be monitored daily.
For urgent assistance during the Christmas period, please see below for a list of services that should be able to offer assistance.
Council services
The Council has updated their Christmas period opening hours and has provided a list of emergency contacts, such as for emergency housing repairs, adult social care and homelessness and antisocial behaviour here.
Mental health support
If you are experiencing mental health problems you can contact City and Hackney Crisis Pathway Services 24 Hour Helpline on 020 8432 8020.
Samaritans: call 116 123 for free or visit their website here.
Find a local NHS urgent mental health helpline here.
Mental health guides to support and services here.
Urgent housing and homelessness
Hackney Council: rough sleeping support click here.
Hackney Council: housing guide for single people click here. Call the Council’s helpline on 020 8356 2929 from 9.00am – 5.00pm or the emergency out of hours service on 020 8356 2300 from 6.00pm or by dropping into the Greenhouse centre.
The Greenhouse can be found at 19 Tudor Road, London, E9 7SN just off Mare Street.
Street link, which exists to help end rough sleeping by enabling members of the public to connect people sleeping rough with the local services that can support them. Find out more here.
Warm welcome space: search for your closest warm space facility that can offer other services too, click here.
Shelter: housing advice click here.
List of different organisations
You can search for many different types of services and organisations in Hackney, such as foodbanks on the Council’s website here.
The Hackney Foodbank website has links to a number of different organisations that provide information warm spaces, housing advice, debt advice and many more. Find out more here.